Privacy policy

Privacy Policy

Details about the company:

Sri Vijaya Laxmi Smart Stores and Services is the owner of the brand Smart Nirmal (SN) App, the website www.smartnirmal.in, App and WebApp (service.smartnirmal.in). The privacy policy gives concise information about the way in which your data and information are collected and used for SN.

As a visitor to this Site, you are advised to go through the complete privacy policy. It must be noted that by accessing the website and services provided on the Site, you agree to the collection and use of your data by SN.

This is the information that is or may be collected from you:

You will have to follow a registration process on the Site, and SN may collect certain personal information about you. This includes your complete name that is your first name and last name. Your alternate email address, your mobile number, and contact information. Demographic information, which includes your age, gender, occupation, education, etc., is also collected. It must be noted that basically, SN is only collecting identifiable and distinguishable data from you.

The browsing information of the visitor will be collected from the pages on the Site that you visit, the links that you access on the Site, the number of times the visitor accesses the page, etc.

Here is how SN collects your information:

It must be noted that the above-mentioned personal details about the visitor are collected by SN only by the voluntary registration process. That is, the visitor will provide the information on his own at the time of registration, which is done by the visitor voluntarily or online survey or any combination thereof.

It must be noted that the website may have links of other websites that SN does not own, manage or control, and SN will not be responsible for the privacy policies of these websites. The Site and third-party vendors, including Google, use first-party cookies like Google Analytics cookies and third-party cookies, like DoubleClick cookies, to inform and optimise and serve advertisements based on someone’s past visit to the website.

This is how the information is used:

The personal information is used by SN to give personalised features to the visitor on the Site. The information is used by SN to provide promotional offers to the visitor in the Site and through other channels. It must be noted that SN will provide the information to their business partners and business associates so that they can get in touch with you and provide you with the services that you have requested.

SN will use this information to preserve transaction history as governed by existing law or policy. The contact information may be used by SN internally in order to improve products and services or to contact you if you are a respondent of a survey or to inform you if you win a contest or to send you any promotional materials from the sponsors of the contests, ad from advertisers. SN will also use this information to send various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites.

Make use of ad preferences manager to opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Information of the visitor like demographic data, location data, etc. (other than that which can identify the visitor specifically) can be provided to the partners of SN for the purpose of creating additional features on the website, new products, and services, merchandising, market research and statistical analysis of the behaviour of customer and transaction of the customer.

Take a look with whom the information will be shared:

It must be noted that the financial information is used only to complete the transaction, and besides this, it is not used for any other purpose. It must be noted that SN never sells, rents, or shares personal data with third parties.

Only if SN has the permission of the customer to provide certain products and services and such information is required for providing the products and services, then the same will be shared with the business associates and business partners of SN.

However, it must be noted that SN may share consumer information on an aggregate with its partners or third parties where it deems necessary. SN may use the information for promotional offers.

SN may use the information to prevent unlawful and illegal activities or to take action against unlawful and illegal activities. SN can use this information for suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms and conditions of use or to defend against legal claims; special circumstances such as compliance with summonses, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

Here are the choices available for you for collection, use, and distribution of your information:

SN has proper managerial, electronic, and physical procedures to protect and prevent the loss, misuse, and alteration of information that it has. Though SN takes all the measures to safeguard the information, we all know that the transmissions made by the internet may not always be secure. Using this Site, you agree that SN will have no legal responsibility and liability for disclosing your information due to errors in transmission or unauthorized acts of third parties.

Correction of inaccuracies in the information:

In case you wish to update or correct any information that you have provided on the Site, SN gives you the provision to make the changes online. In case of loss of access details, you have the provision of writing to our customer service department.

Regarding policy updates:

It must be noted that SN reserves the complete authority and rights to make changes in the policy at any given point in time. It is not obligatory for SN to give any prior information or notification about policy changes, and it can make the changes as and when it wants to. Such changes in the policy will come into effect immediately upon posting to the Site.